Frequently Asked Questions:
Q: Can my husband & I use the same bidder number?
Q: What do I do as my phone’s battery is about to die and I want to keep bidding?
A: Pick up one of our devices if available or set your max bids so you don’t lose anything and look for staff to check status.
Q: I need to go out to the car, can I bid from there?
A: Yes if on our ‘bidp.co’ site. No if on the bid partner network but just reconnect when you come back in the event area.
Q: I thought I bid, but how do I make sure?
A: You would have seen a “success” notification and it would be in green on your My Items list.
Q: Will I know what I won on the SA at the end?
A: Yes, when the auction closes the final screen will display with your winning items displayed and final silent auction total due.
Q: Will the Fund-a-need, Live items or extra purchases be on the final screen?
A: No, they may not if those had not been entered by the end of the Silent Auction.
Q: Who can help me?
A: Anyone in a blue shirt or blue lanyard.
Q: When does the auction close?
A: Listen for the announcement. That decision is up to the event organizers and sometimes is variable. Listen for an announcement regarding the auction closing.